About Pet Salon Bark Avenue
- Calm. We attempt to limit distractions by providing online booking options to limit the amount of phone calls, and a few drop off times in order to limit the amount of client interruptions coming in and out of the shop.
- Gentle. We know how to properly lift, hold, and groom your dog. Your dog will know we care about them by handling them in a safe and gentle manner.
- Routine. Dogs like knowing what is going to happen. Once they have had a good experience at our shop, we want to replicate that experience, so every time your dog shows up, it knows what to expect, and remembers how good it was.
Pet Salon Bark Avenue’s Mission
Problems with your Groom?
We take pride in caring for your dog while providing a top quality grooming experience. If you ever have a problem with your groom, we want to know about it. We ask that you communicate to us any issues within 24 hours of your grooming service. If we made a mistake, we want to fix it. If we can modify the groom so you are happier with it, we will do it. We take responsibility for what we do. If you feel we injured your dog while in our care, we ask for you to bring your dog back to to shop to have us inspect the injury, and we will give appropriate care at our shop, or bring them to our Vet if it is warranted. We ask clients to be fair with us. If you are a client who brings your dog in heavily matted, expects us to work a miracle, and then complains on social media 2 months after your groom, please go elsewhere.